Política de privacidad

t Geneva Lake Events (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, book services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Event date
Event type
Venue or booking details
Billing or payment information, when applicable
Any other information you submit through contact forms, booking requests, newsletters, or event inquiries

We may also automatically collect certain non-personal information when you visit our website, such as:

IP address
Browser type
Device type
Pages viewed
Date and time of visit
Referring website
Cookies and usage data

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiries
Provide quotes, consultations, and booking information
Process reservations and payments
Communicate with you about your event or our services
Send updates, promotions, or marketing emails, when you have opted in
Improve our website, services, and customer experience
Maintain security and prevent fraud
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, such as:

Payment processors
Website hosting providers
Email marketing platforms
CRM or booking software providers
Vendors or service partners involved in your event, when necessary
Legal or regulatory authorities, when required by law

These third parties are expected to handle your information responsibly and only for authorized business purposes.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve functionality, analyze traffic, and support marketing efforts. Cookies help us understand how visitors use our site and allow certain website features to work properly.

You can choose to disable cookies through your browser settings, though doing so may affect some parts of the website.

5. Email Marketing and Communications

If you subscribe to our mailing list or provide your contact information, we may send you updates, promotions, event inspiration, or company news. You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you opt out of marketing messages, we may still contact you regarding active inquiries, bookings, contracts, or important service-related communications.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will take steps to delete it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your information, subject to legal or contractual obligations
Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

10. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us